Refund and Returns Policy

Refund And Returns Policy

You must contact us for for an RMA# before sending anything back.
For the holidays anything purchased from NOV 1st thru Dec 31st can be returned for 90 days.
We will take back anything that is in new resalable condition without a restocking fee for a period of 60 days after the date of delivery. You are responsible for return shipping and the original shipping is non refundable.
We will take back anything that is in new unopened resalable condition with a 25% restocking fee after 60 days for up to 120 days. You are responsible for return shipping and the original shipping is non refundable. We may take back open products from certain manufacturers at our own discretion.
We will pay for shipping both ways if you receive a incorrect item (you order one item we send a different incorrect item must be sent back within 7 days of receipt).
We will pay for shipping both both ways if you receive a defective item for the first 60 days.
Unless otherwise stated all of our items have a one year warranty. If your item is defective after the first 60 days we will pay for return shipping but you must pay to ship it to us.
In most cases we will send a replacement item out before we receive the original item but the replacement must be paid for and the original must be returned to us within 30 days of the replacement being sent in order to receive a refund.
Items sent without an RMA# are not our responsibility 30 days after date of receipt. If you send an item back without an RMA# it is your responsibility to pay for shipping back to you if we find that the refund is not acceptable. ALL items sent back without an RMA# will be subject to a %25 restocking fee.

Excellent

Enfig Car Stereo

4.9

Based on 249 reviews

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Joel Kesler

Ordered a part online that ultimately didn’t work for my vehicle. They were helpful and I was able to ship it back for a refund. Customer support was helpful.

Arnold Onyoni

Doug Viste

purchased Enfig Audi adapter to solve the non-standard input requirements of the Bose built-in amp. Contacted support when my eyes told me no-way these plugs are going to work. Was assured they would and, sure enough, they did! I couldn't be more pleased with the adapter and the support Enfig provided.

Joseph Pereira

I have a 2013 Volkswagen CC LUX with a loaded factory head unit however it kept dropping Bluetooth and after using CarPlay in a rental car I realized CarPlay was a new loaded experience for media in the car 🚗 so I upgraded to a Pioneer DMH-2660NEX with so many options and features HD-Radio, Satellite Radio, Bluetooth, CarPlay and Android auto and having a huge music library on my phone even has a remote control Engig really came through with their plug and play The Pioneer DMH-2660NEX Head unit is awesome however the volume control buttons are small and very distracting while driving even with remote control so keeping steering wheel controls was a must so when I saw how easy the Enfig plug and play wiring harness was on their YouTube videos I went to the website and just put my car make, model, and year You can also call and speak with the installation tech they will guide you through what you need however please be patient because it is a small family business and I am positive that someone will return your call Enfig is all aces in my book thank you Joseph

Andrew Bouman

Called me about my order to double check if what I had ordered was correct and after I described the problem my current stereo was having they recommended an additional harness. Totally fixed my issue ��

Brian P

Purchased the Enfig MIC-UNI2 universal headliner microphone. Great company to buy from with great customer service. Very reasonably priced for custom products. Everyone says the quality is night and day compared to the cheap mics that come with radios. Thanks Enfig.

Paulo Cabedelo

Christan was very helpful and knowledgeable. My pioneer stereo looks and works great in my Subaru!!! Highly recommended.

Lucas Mattsson

Advertising and promoting, this great investment opportunity is the only way I can say thank to you Mrs Camila Joseph, you are such an amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through your wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $1,500 to $16,800 in one week and I earned even more each week, I promise to announce this opportunity to the world....Thank you for being so efficient. Contact Mrs Camila Joseph on her via:
Email:[email protected]
WhatsApp:+1 (320) 321-6858

iBaig Baig

Amazing customer service, Helped me set up Bluetooth for my old 2007 Bentley. Appreciate all your help! Thanks

Frank Baker

Ordered my Dension kit from Enfig based on their helpful utube install videos. The expertise was essential for my install. My 2006 911 now has flawless mp3 listening, Bluetooth, and handsfree phone. Awesome. They are diligent with email responses and order updates and super helpful with install advice. Outstanding business